Functional Consultant

Itineris group.; Atlanta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working options

Competitive perks & benefits

Onboarding and learning programs

Entrepreneurial mindset opportunities

Celebration of milestones

Job summary

A leading software solutions company is seeking a Functional Consultant in Atlanta, GA. You will work with clients to implement the UMAX software solution for utilities, translating their needs into functional specifications. Ideal candidates will have a master's degree or equivalent, strong analytical skills, and an eagerness to learn about the utilities market. This role involves approximately 40% travel and offers a hybrid working environment with competitive perks and benefits.

Qualifications

• Must possess a master's degree or equivalent through experience.
• High interest in IT is essential.
• Strong analytical skills are required.

Responsibilities

• Understand customer needs and translate them into functional specifications.
• Analyze and train customers to ensure satisfaction with the software.
• Manage customer expectations and participate in project meetings.

Skills

Analytical skills

Communication skills in English

Problem-solving mindset

Interest in IT

Willingness to travel

Education

Master's degree or equivalent experience

Job description

Atlanta, US There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

What you will work on

You will work within our Project Delivery teams to implement our UMAX solution at our customers. UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform.

Functional Consultant Responsibilities

• Look to understand how our customers work and what they need from our software, and then translate those needs into a functional specification for our technical teams.
• Analyze, support, optimize and train our customers to ensure we deliver a software solution that they love and meets their goals.
• Manage customer expectations, participate in off- and onsite workshops and meetings with customers and follow‑up on testing to guarantee the quality of the solution we are implementing.
• Collaborate as one with the project manager and service delivery consultants.
• Participate in project progress meetings and proactively identify risks.
• Apply your expertise to deliver high quality consulting services.
• Continuously develop and extend your knowledge of the Utility sector and share it with colleagues.

What you bring

• A master’s degree or equivalent through experience.
• A high interest in IT.
• Strong analytical skills.
• An eagerness to learn about the utilities market.
• Excellent communication skills in English, both written and spoken.
• A problem‑solving mindset.
• The willingness to travel (approximately 40% of your time, with peaks up to 70% during certain periods of the implementation).

What we offer

• A fast‑growing and international environment with offices in Atlanta (USA), Ghent (Belgium), London (UK), and Hyderabad (India).
• Working with future‑ready water and energy companies and building valuable utility expertise.
• Internal mobility, developing your career through various educational programs and growth paths.
• An entrepreneurial mindset where you have a direct impact on our growth journey.
• An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small.
• Onboarding, learning and buddy programs to get ready for a smooth start in your new job.
• A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best.
• Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
• A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work‑life balance.

Just drop your CV and motivation, and we’ll let you know if there’s a match.

Apply for one of our job openings or send us your CV and motivation. We’ll be happy to check if we find a match.

Process Steps

1. LET’S MEET – We’ll contact you by phone to discuss your skills and career goals and to assess whether they align with what we are looking for. If we are a good match, you’ll be invited for an interview at our Atlanta offices.

2. Expert interview – You’ll be interviewed by one of our experts, who will also provide you with more details about the job content, company culture, and growth & development opportunities.

3. Contract proposal – If we click, we’ll be happy to send you a contract proposal and welcome you to our #OneMagentaFamily!