Functional Analyst

Katalyst CRO; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Katalyst CRO in Boston is seeking a Techno-Functional Analyst to act as hands-on resource within the Veeva ecosystem. You will configure, implement, and optimize Veeva CRM solutions across the Commercial IT landscape, translating business needs into working platform configurations.

The ideal candidate merges deep Veeva proficiency with a strong understanding of Pharma/Life Sciences requirements, collaborates with business and IT stakeholders, and ensures compliance with industry standards.

Qualifications

• Senior-level hands-on experience configuring and implementing Veeva CRM in Pharma/Life Sciences.
• Strong understanding of the Commercial IT landscape.
• Experience with Veeva Align and Veeva PromoMats preferred.
• Ability to translate business needs into platform configurations.
• Detail-oriented with strong problem-solving skills.

Responsibilities

• Configure, implement, and maintain Veeva CRM solutions hands-on within Pharma/Life Sciences.
• Translate business requirements into technical configurations, workflows, and scalable platform solutions.
• Troubleshoot and resolve platform issues to ensure reliability and performance.
• Partner with business and IT stakeholders to deliver effective Veeva-based solutions.
• Support and enhance Veeva Align and Veeva PromoMats implementations as needed.
• Ensure configurations and solutions align with industry best practices and regulatory compliance standards.

Skills

Veeva CRM experience

Technical configuration

Business-to-IT translation

Problem-solving

Tools

Veeva Align

Veeva PromoMats

Job description

Job Description

Techno-Functional Analyst who will serve as a hands-on-keys resource within the Veeva ecosystem. This individual will configure, implement, and optimize Veeva CRM solutions across the Commercial IT landscape translating business needs directly into working platform configurations. The ideal Techno-Functional Analyst combines deep technical proficiency in the Veeva stack with the functional awareness to understand why solutions matter to the business.

Job Description

Techno-Functional Analyst who will serve as a hands-on-keys resource within the Veeva ecosystem. This individual will configure, implement, and optimize Veeva CRM solutions across the Commercial IT landscape translating business needs directly into working platform configurations. The ideal Techno-Functional Analyst combines deep technical proficiency in the Veeva stack with the functional awareness to understand why solutions matter to the business.

Responsibilities

• Configure, implement, and maintain Veeva CRM solutions hands-on within a Pharma/Life Sciences Commercial IT environment.
• Translate business requirements into technical configurations, workflows, and scalable platform solutions.
• Troubleshoot and resolve platform issues across the Veeva ecosystem to ensure system reliability and performance.
• Partner with business and IT stakeholders to understand functional needs and deliver effective Veeva-based solutions.
• Support and enhance Veeva Align and Veeva PromoMats implementations as needed.
• Ensure all configurations and solutions align with industry best practices and regulatory compliance standards.

Requirements

• Senior-level hands-on experience configuring and implementing Veeva CRM in a Pharma/Life Sciences environment.
• Strong understanding of the Commercial IT landscape and supporting systems.
• Experience with Veeva Align and Veeva PromoMats (strongly preferred).
• Ability to bridge technical and functional domains, converting business needs into platform configurations.
• Strong problem-solving skills with a detail-oriented, hands-on approach to solution delivery.