Fun Center Supervisor

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K retirement plan with match

Tuition reimbursement

Paid vacation

Holiday pay

Internal advancement

Free daily meal

Job summary

Atlantis Casino Resort Spa in Reno, NV is seeking a Supervisor for the Fun Center / Chicago Dogs Eatery. The role focuses on delivering excellent guest service, guiding team members, and keeping the shift running smoothly while coordinating food service and arcade game maintenance.

Candidates should have prior supervisory experience, be able to multitask under pressure, and handle payments accurately. Proficiency in MICROS and the Embed Card System is required within two weeks of hire.

Qualifications

• Two weeks following initial hire date, team member must be proficient in both MICROS and the Embed Card System.
• Demonstrate strong guest service and supervisory capabilities.
• Ability to multitask and maintain accuracy in transactions.

Responsibilities

• Maintain a clean and inviting environment for all guests.
• Keep shift running smoothly and adhere to rules while managing issues.
• Ensure food safety procedures are followed and assist with food service.
• Troubleshoot and perform basic maintenance on arcade games and redemption items.
• Lead a team effectively and manage multiple duties during shifts.

Skills

Guest Service

Supervisory Experience

Cash Handling

Problem Solving

Tools

MICROS

Embed Card System

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

Come join Team Atlantis! Atlantis Casino Resort Spa has a Fun opportunity for you! Join our Fun Center /Chicago Dogs Eatery as a Supervisor. The Supervisor is responsible for exhibiting excellent guest service skills and must be accommodating to guests and team members. Keep Team Members active and productive during shift. Able to perform food service and redemption item checkout quickly and efficiently. Must have the ability to prioritize the needs of the department and be able to multitask effectively. Must have the ability to perform basic repair/maintenance on arcade games.

Responsibilities

• Maintain a clean and inviting environment for all guests.
• Maintain a smooth-running shift (handling any problems that come up will staying in the bounders of the rules set forth.)
• Ensure that proper food safety procedures are followed.
• Ensure proper machine safety procedures are followed.
• Able to work in a team-oriented environment.
• Ability to handle payment transactions with a variety of different tenders (cash, credit/debit card, tickets, etc.) with the utmost accuracy.
• Ability to prioritize the needs of the department and be able to multitask effectively.
• Strong attention to detail.
• Ability to troubleshoot and perform basic repair/maintenance on Redemption, Prize and Video Games.
• Other duties as assigned my management.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Two weeks following initial hire date, team member must be proficient in both MICROS and the Embed Card System.
• Meet and exceed all company expectations and standards.
• Must stay proactive in all job duties, both detailed and otherwise.
• Previous Supervisory experience
• Previous game repair/maintenance experience
• Must be flexible to work Day & Swing shifts, weekends & Holidays
• Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa Fosters a Team Working Environment And An Environment That Is Focused On Team Member Recognition And Appreciation. Some Of The Ways In Which We Accomplish This Is By Offering The Following

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.