Fully Remote | Vacation Planning Support Representative

Travel Career Hub; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Structured onboarding

Remote-friendly environment

Collaborative team culture

Job summary

Travel Career Hub is seeking a detail-oriented Vacation Planning Support Representative for a fully remote, entry-level role helping clients research and plan travel experiences. You will help clients research destinations, coordinate itineraries, and manage travel details from inquiry to confirmed reservations.

Structured training and ongoing mentorship are provided to support your development in the travel industry, with emphasis on clear communication and accurate record-keeping.

Qualifications

• Excellent written and verbal communication skills.
• Experience with online systems and digital platforms is preferred.
• Highly organized with strong attention to detail.
• Self-motivated and able to work independently in a remote setting.
• Hospitality or administrative experience is beneficial but not required.

Responsibilities

• Research destinations, resorts, cruises, and vacation packages for clients.
• Assist with reservations and confirmation processes.
• Communicate travel details, timelines, and requirements clearly.
• Review booking information for accuracy and completeness.
• Maintain client preferences and itineraries records.
• Provide follow-up support before and after travel.

Skills

Communication

Digital literacy

Attention to detail

Self-motivation (remote)

Customer service experience

Job description

Position Overview

We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote role supports the vacation planning process from initial inquiry through confirmed reservations. This is an entry-level opportunity. No prior travel industry experience is required. Structured training and ongoing mentorship are provided.

Key Responsibilities

• Assist clients with researching destinations, resorts, cruises, and vacation packages
• Provide support during the reservation and confirmation process
• Communicate clearly with clients regarding travel details, timelines, and requirements
• Review booking information to ensure accuracy and completeness
• Maintain organized records of client preferences and itineraries
• Provide follow-up support before and after travel

Qualifications

• Strong written and verbal communication skills
• Comfortable using online systems and digital platforms
• Organized with strong attention to detail
• Self-motivated and able to manage responsibilities independently in a remote setting
• Customer service, hospitality, or administrative experience is beneficial but not required

What We Provide

• Structured onboarding and training program
• Access to travel booking platforms and supplier resources
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This position is well suited for individuals exploring the travel industry for the first time, career changers seeking a flexible remote role, or professionals who enjoy helping others plan meaningful experiences.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.