Fully Remote Pediatrics Telephone Triage Nurse

1st Call Practice Solutions; Texas; Remote; USD 65,000 - 90,000; Full time

Job summary

1st Call Practice Solutions is seeking a qualified Registered Nurse with pediatric experience for a fully remote telephone triage role. You will perform clinical phone assessments, guide care, and coordinate with providers to ensure timely pediatric care.

Applicants must hold an Oregon RN license (or commit to obtaining one) and have multi-state licensure. A minimum of 3 years in a pediatric physician office is required; remote nursing experience is a plus, with strong communication and EMR

Qualifications

• Active Oregon RN license required or willingness to obtain upon hire.
• Active multi-state nursing license.
• Minimum 3 years of experience in a pediatric physician office.
• Strong communication, clinical decision-making, and patient education skills.
• EMR proficiency and ability to work independently.
• Experience using pediatric telephone triage protocols, such as Schmitt-Thompson, is REQUIRED.
• BSN and remote nursing experience a plus.

Responsibilities

• Conduct telephone assessments and triage pediatric patients using clinical protocols.
• Prioritize care and elevate to physicians as needed.
• Manage prescription refills, referrals, and prior authorisations.
• Educate parents on home care, symptom monitoring, and follow-up instructions.
• Accurately document all patient interactions in the EMR.
• Provide safe, efficient support in a fast-paced virtual environment.

Education

BSN

Tools

EMR systems

Schmitt-Thompson protocols

Job description

Remote Pediatrics Telephone Triage Nurse – (OREGON License Required)

Work From Home | Pediatric Medical Office Experience Required

Overview

We are hiring a Registered Nurse with extensive pediatric experience to join our remote triage team. This work-from-home role supports busy pediatric clinics by providing clinical phone assessments, symptom-based guidance, and care coordination. You’ll ensure timely and appropriate medical attention for children while working closely with providers and support staff.

Duties

• Conduct telephone assessments and triage pediatric patients using clinical protocols
• Prioritize care and elevate to physicians as needed
• Manage prescription refills, referrals, and prior authorisations
• Educate parents on home care, symptom monitoring, and follow-up instructions
• Accurately document all patient interactions in the EMR
• Provide safe, efficient support in a fast‑paced virtual environment

Requirements

• Active Oregon RN license required. Candidates who do not currently hold an Oregon license must be willing to obtain one upon hire. A compact/multistate license alone does not satisfy this requirement.
• Active multi‑state nursing license
• Minimum 3 years of experience in a pediatric physician office
• Strong communication, clinical decision‑making, and patient education skills
• EMR proficiency and ability to work independently
• Experience using pediatric telephone triage protocols, such as Schmitt‑Thompson, is REQUIRED.
• BSN and remote nursing experience a plus

Location & Eligibility

Fully remote – candidates must reside in the United States.

Candidates may reside outside Oregon but must be willing to obtain an active Oregon RN license upon hire.

Currently unable to consider candidates residing in California, New York, Minnesota, or Nevada.