Remote Pediatrics Telephone Triage Nurse

1st Call Practice Solutions; Texas; Remote; USD 75,000 - 110,000; Full time

Job summary

1st Call Practice Solutions seeks a Registered Nurse with pediatric experience to join our fully remote triage team. You will perform clinical phone assessments, provide symptom-based guidance, and coordinate care for pediatric patients while collaborating with providers and support staff.

Required: Oregon RN license (multistate alone not enough). At least 3 years in a pediatric physician office; strong communication, decision-making, and EMR skills.

Qualifications

• Active Oregon RN license required; multistate license alone does not satisfy this requirement.
• Minimum 3 years of pediatric physician office experience.
• Strong communication, clinical decision-making and patient education skills.
• Experience with pediatric telephone triage protocols (e.g., Schmitt-Thompson) is REQUIRED.
• BSN and remote nursing experience are a plus.

Responsibilities

• Conduct telephone assessments and triage pediatric patients using clinical protocols.
• Prioritize care and elevate to physicians as needed.
• Manage prescription refills, referrals, and prior authorizations.
• Educate parents on home care, symptom monitoring, and follow-up instructions.
• Document all patient interactions in the EMR accurately.
• Provide safe, efficient support in a fast-paced virtual environment.

Skills

Pediatric nursing

Telephone triage

EMR proficiency

Communication skills

Clinical decision making

Education

BSN

Tools

EMR software

Job description

Remote Pediatrics Telephone Triage Nurse - (OREGON License Required)

Work From Home | Pediatric Medical Office Experience Required

Overview

We are hiring a Registered Nurse with extensive pediatric experience to join our remote triage team. This work-from-home role supports busy pediatric clinics by providing clinical phone assessments, symptom-based guidance, and care coordination. You’ll ensure timely and appropriate medical attention for children while working closely with providers and support staff.

Duties

• Conduct telephone assessments and triage pediatric patients using clinical protocols
• Prioritize care and elevate to physicians as needed
• Manage prescription refills, referrals, and prior authorizations
• Educate parents on home care, symptom monitoring, and follow-up instructions
• Accurately document all patient interactions in the EMR
• Provide safe, efficient support in a fast-paced virtual environment

Requirements

• Active Oregon RN license required. Candidates who do not currently hold an Oregon license must be willing to obtain one upon hire. A compact/multistate license alone does not satisfy this requirement.
• Active multi-state nursing license
• Minimum 3 years of experience in a pediatric physician office
• Strong communication, clinical decision-making, and patient education skills
• EMR proficiency and ability to work independently
• Experience using pediatric telephone triage protocols, such as Schmitt-Thompson, is REQUIRED.
• BSN and remote nursing experience a plus

Location & Eligibility

• Fully remote - candidates must reside in the United States.
• Candidates may reside outside Oregon but must be willing to obtain an active Oregon RN license upon hire.
• Currently unable to consider candidates residing in California, New York, Minnesota, or Nevada.