Fully REMOTE Customer Service Representative

American Income Life Insurance Company; United States; Remote; USD 35,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

100% remote work

Weekly training

Comprehensive life insurance coverage

Health insurance reimbursement program

Access to industry-leading tools

Advancement opportunities

Positive, supportive culture

Job summary

American Income Life Insurance Company is hiring a Fully REMOTE Customer Service Representative to connect with clients from home. The role focuses on providing guidance, answering questions, and building lasting relationships in a fully virtual setting.

This position emphasizes a commission-based structure and ongoing professional development through weekly training and company-provided tools. No prior insurance experience is required, and licensing guidance is offered.

Qualifications

• Excellent communication and problem-solving skills.
• Able to learn quickly in a fast-paced remote environment.
• Experience in customer service is helpful but not required.

Responsibilities

• Communicate with clients via phone and Zoom appointments.
• Provide professional customer support and guidance.
• Assist clients with questions, benefits information, and follow-up support.
• Build positive, long-term client relationships.
• Participate in ongoing training and professional development.
• Collaborate with team members in a fully remote environment.

Skills

Communication

Adaptability

Independence

Positive attitude

Work ethic

Customer service experience

Job description

Fully REMOTE Customer Service Representative

Empower Your Career — 100% Remote Opportunity

Ready to achieve professional success without sacrificing time with the people who matter most? Join our fully virtual, work-from-home team where flexibility, growth, and income potential come together.

We’re seeking motivated individuals who enjoy helping others, thrive in a remote environment, and take pride in delivering exceptional client experiences. In this role, you’ll connect with clients daily, provide clear guidance, and make a meaningful impact—all from the comfort of home.

What We’re Looking For

• Strong communication skills, including active listening and problem-solving
• Adaptability and willingness to learn in a fast-paced environment
• Ability to work independently while collaborating with a remote team
• Positive attitude and professional mindset
• Strong work ethic and drive to succeed
• Customer service or client-facing experience is helpful, but not required

Key Responsibilities

• Communicate with clients through phone and Zoom appointments
• Provide professional customer support and guidance
• Assist clients with questions, benefits information, and follow-up support
• Build positive, long-term client relationships
• Participate in ongoing training and professional development
• Collaborate with team members in a fully remote environment

What You’ll Receive

• Flexible schedule with weekly pay
• 100% remote work — no commuting required
• Weekly training led by experienced industry leaders
• Comprehensive life insurance coverage
• Health insurance reimbursement program
• Access to industry-leading tools and technology
• Advancement and leadership growth opportunities
• Positive, supportive, and team-oriented culture

Why Join AO?

• Fully remote flexibility designed around work-life balance
• Ongoing mentorship and leadership development
• Stable company with strong growth and advancement opportunities
• Meaningful work helping support and protect working families

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.