Fully Remote Client Success Representative

AO Globe Life; Richmond (VA); Remote; USD 18,000 - 55,000; Full time

Benefits offered by this job

Fully remote

Warm leads

Weekly pay

Unlimited income

Medical premium reimbursement

Online training

Daily coaching

Performance incentives

No overhead expenses

Union representation

Growth potential

Job summary

AO Globe Life is seeking a Remote Coverage Specialist to help clients explore life, accident, and supplemental health insurance options. You will work from home, conduct virtual appointments, and help individuals and families feel more confident about their coverage decisions.

This 100% remote, independent contractor role offers warm leads, ongoing coaching, and professional development. Training and licensing guidance are provided, with advancement opportunities within a stable organization

Qualifications

• This role requires strong communication and listening skills.
• Candidate-focused approach with attention to client needs.
• Excellent organization and detail orientation.
• Comfortable using computers and virtual platforms.

Responsibilities

• Contact prospective clients using company-provided warm leads
• Schedule and lead virtual consultations
• Identify client needs through thoughtful conversations
• Explain insurance coverage options clearly
• Assist clients in understanding benefits and next steps
• Follow up professionally and maintain relationships
• Keep accurate communication and appointment records
• Participate in regular coaching and team development

Skills

Strong communication

Active listening

People-oriented

Organizational skills

Attention to detail

Tech-savvy / virtual platforms

Self-motivated

Teamwork

Job description

Position Overview

AO Globe Life is seeking a Remote Coverage Specialist to help clients explore life, accident, and supplemental health insurance options. You will work from home, conduct virtual appointments, and help individuals and families feel more confident about their coverage decisions.

Our team provides warm leads, online training, daily coaching, and ongoing mentorship so you can develop your skills and pursue meaningful career growth.

Responsibilities

• Contact prospective clients using company-provided warm leads
• Schedule and lead virtual consultations
• Identify client needs through thoughtful, needs-based conversations
• Explain insurance coverage options clearly
• Assist clients in understanding benefits and next steps
• Follow up professionally and maintain client relationships
• Keep accurate communication and appointment records
• Participate in regular coaching and team development

What We Offer

• Fully remote opportunity
• Warm leads provided
• Weekly compensation
• Unlimited income potential
• Medical premium reimbursement
• Industry-leading online training
• Daily coaching and mentorship
• Performance incentive programs
• No overhead expenses
• Union representation through OPEIU Local 277
• Growth potential with a stable organization serving members for 70 years

Qualifications

• Strong communication and active-listening skills
• People-oriented and customer-focused approach
• Excellent organization and attention to detail
• Comfortable using computers and virtual communication platforms
• Self-motivated with strong follow-through
• Ability to perform independently and within a team environment

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.