Fullstack Engineer: AI-Driven Care Expert Cockpit

Alan; Town of Belgium (WI); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Alan is building the next generation of prevention and care experiences. You’ll join the Support Area to deliver delightful, scalable Customer Service for 1M+ members. Our team blends AI agents with human experts, routing and drafting replies while staying in command.

We work with a stack of React, Python/Flask, PostgreSQL in a monorepo, and deploy daily with distributed ownership. You’ll collaborate with engineers and care professionals, shaping product direction, mentoring peers, and driving

Qualifications

• 5+ years of experience building scalable software systems.
• Full-stack experience across backend and frontend.
• Experience with React, Python/Flask, and PostgreSQL is a plus.

Responsibilities

• Build scalable software features for customer service tooling.
• Collaborate with care experts to improve AI-assisted support.
• Help maintain and evolve the engineering stack (React, Python/Flask, PostgreSQL).

Skills

5+ years exp

Full-stack

Tools

React

Python/Flask

PostgreSQL

Job description

Alan is building the next generation of prevention and care experiences. You’ll join the Support Area to deliver delightful, scalable Customer Service for 1M+ members. Our team blends AI agents with human experts, routing and drafting replies while staying in command.

We work with a stack of React, Python/Flask, PostgreSQL in a monorepo, and deploy daily with distributed ownership. You’ll collaborate with engineers and care professionals, shaping product direction, mentoring peers, and driving