Full-Time Volunteer Coordinator

Centro de Información; Illinois; On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Paid vacation after 6 months

Health, Vision, Dental and Life Insu

Employee Assistance Program

401k

Job summary

Centro de Información seeks a Volunteer Coordinator in Hanover Park, IL, for full-time salaried work. The role focuses on recruiting and developing volunteers, coordinating schedules, and ensuring program effectiveness while serving Latino and immigrant communities.

The ideal candidate is bilingual (English/Spanish) with strong interpersonal and organizational skills and experience in volunteer management. Benefits include vacation, health insurance, and retirement options.

Qualifications

• Bilingual English/Spanish required.
• Associate's degree in Communications, Education, Human Services or related field preferred.
• 1-2 years of experience in volunteer coordination, leadership training, or related field.
• Outstanding interpersonal and organizational skills.
• Proficiency with Microsoft Office Suite or Google Workspace.
• Ability to handle confidential information with discretion.

Responsibilities

• Lead recruitment of volunteers (individuals, corporate, organizations, youth).
• Conduct orientation and onboarding for volunteers with materials.
• Engage with volunteers to align with the agency’s mission.
• Oversee volunteer scheduling and recognition activities.
• Maintain volunteer calendar and records; ensure safety and compliance.
• Prepare monthly volunteer reports and maintain databases.

Skills

Bilingual English/Spanish

Interpersonal skills

Administrative and organizational

Microsoft Office / Google Workspace

Education

Associate's degree (Communications, Education, Human Services or related)

Tools

Microsoft Office Suite

Google Workspace

Job description

Hanover Park. The mission of Centro de Información is to empower the Latino and immigrant

community to integrate effectively into our greater community through the facilitation of information,

education, citizenship and well-being. Centro provides immigration and naturalization services,

employment aid, an emergency food pantry, educational seminars, public benefits outreach and

advocacy and more. Centro has been serving in the community since 1972 and serves over 7,000 clients

each year.

Each office location (Elgin, Carpentersville and Hanover Park) is open Monday through Friday from 9:00

Volunteer Cultivation and Leadership

• Lead the recruitment of individual and group (corporate, organization, youth) volunteers
• Conduct orientation and onboarding sessions for volunteers including developing content and materials
• Engage with volunteers to sustain and deepen connections with the agency’s mission
• Lead volunteer recognition activity in April and appreciation activities throughout the year
• Handle conflicts that may arise with the volunteers in a respectful and diplomatic manner
• Develop volunteer job descriptions for key leadership roles
• Identify volunteers for targeted opportunities and cultivate their skills
• Assist in developing the agenda and the format for Volunteer In Service sessions held approximately twice per year
• Develop and execute an annual volunteer survey, analyze and share results and make recommendations for changes based on feedback
• Establish schedules and assignments to align volunteer skills with appropriate roles
• Communicate and adjust volunteer scheduling to appropriate team members
• Maintain the volunteer calendar in Google/Outlook
• Work with all Centro teams to build opportunities for corporate groups
• Manage all documentation and training schedules to ensure safety and compliance by all
• Complete yearly background checks for volunteers
• Prepare name tags and manage other supplies as needed
• Monitor inquiries from email and voicemail to ensure responsiveness
• Oversee Community Service volunteers who meet the organization’s guidelines and ensure that court documentation is accurately filed
• Prepare monthly reports on volunteer numbers and hours
• Maintain accurate and updated volunteer database
• Assist with the creation of agency volunteer policies, procedures, and guidelines

Events, Food Drives, and Outreach Activities Collaboration

• In partnership with the Outreach teams, determine volunteer needs and recruit volunteers for fundraising events, community outreach events, food drives and retail donation pick-ups

Other Duties

• Capture content including photos and stories of volunteers for marketing and communication initiatives

Other duties as assigned

Required Qualifications:

• Bilingual (English and Spanish) language proficiency
• Associate's degree in Communications, Education, Human Services or related field preferred
• 1-2 years of experience in volunteer coordination, leadership training, or related field
• Outstanding interpersonal skills
• Excellent administrative and organizational skills
• Ability to manage multiple deadlines and priorities
• Proficiency with Microsoft Office Suite or Google Workspace
• Ability to manage confidential information with discretion

  Job Type: Full Time/Salaried

  Wage: $42k-$45k Yearly depending on experience

  Holidays

  Paid vacation after 6 months of employment

  Health, Vision, Dental and Life Insurance

  Employee Assistance Program

  401k

  Schedule:

  • Monday to Friday
  • Weekends as needed

  Work Location:

  • Must have own transportation to assist with projects at Centro’s other office locations

  Note: This job description is not intended to be all-inclusive. The employee may perform other related

  duties as negotiated to meet the ongoing needs of the organization.