Full-Time Vision Care Assistant Manager (Optician)

Certification TOGAF; Wayne (NJ); On-site; USD 37,043 - 57,776; Full time

Benefits offered by this job

Bonus/commission plan

Health care

Paid time off

Job summary

LensCrafters in Wayne, NJ is seeking an Assistant Manager (Full-Time) to lead store operations in the absence of the Store Manager. You will drive KPIs, support sales, and collaborate with the team to deliver exceptional vision care and customer experiences.

Responsibilities include coaching staff, managing schedules, and ensuring compliant operations while maintaining store appearance and leveraging retail, lab, and doctor synergies. A state Opticianry license is required.

Qualifications

• High School diploma or equivalent
• Current & valid state Opticianry license
• 1+ year management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Strong communicator & listener
• Demonstrated high-level of selling skills
• Proven ability to problem solve

Responsibilities

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs)
• Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results
• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery
• Partners with store manager to lead a team through strong knowledge & skills
• Provides training & guidance to team members
• Delivers clear & constructive feedback in a timely manner
• Informs store manager of any situation that may require any development or disciplinary action of others
• Supports recruiting, helps select high calibre team & creates talent pipeline
• Follows guidelines to optimally staff store
• Shows great pride in the store appearance & executes visual directives
• Strives to maintain positive working relationship with doctors
• Adheres to & ensures compliance of team to Company policies & procedures
• Meets or exceed all goals
• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long‑term solutions to problems
• Performs & understands administrative duties
• Maintains a safe working environment for all
• Works a flexible schedule, including nights & weekends
• Under current & valid state Opticianry license perform the following: Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription
• Adjusts &/or repairs eyewear
• Presents and dispenses eyewear & creates a lasting impression
• Performs accurate digital measurements

Skills

Leadership

Communication skills

Customer service

Team management

Problem solving

English proficiency

Education

State Opticianry license

High School diploma

ABO Certification (optional)

Tools

Cash register

POS systems

Job description

LensCrafters in Wayne, NJ is seeking an Assistant Manager (Full-Time) to lead store operations in the absence of the Store Manager. You will drive KPIs, support sales, and collaborate with the team to deliver exceptional vision care and customer experiences.

Responsibilities include coaching staff, managing schedules, and ensuring compliant operations while maintaining store appearance and leveraging retail, lab, and doctor synergies. A state Opticianry license is required.