Full-Time Valet & Luggage Attendant — Guest Service

Residence Inn Fort Lauderdale il Lugano; Fort Lauderdale (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

PTO and vacation

Employee discounts

Job summary

Island Hospitality is seeking a Full-Time Valet/Luggage Attendant in Fort Lauderdale. You will be the first point of contact for guests, parking and retrieving vehicles while providing superb service.

The role requires flexibility to work weekends/holidays and a valid driver’s license, with a strong emphasis on guest satisfaction. Responsibilities include luggage handling, coordinating with front desk, and maintaining clean, organized bell desk and storage areas.

Qualifications

• Greet guests with a warm and professional demeanor.
• Assist guests with loading/unloading luggage from vehicles.
• Transport luggage to/from guest rooms safely and efficiently.
• Tag, store, and retrieve luggage in the luggage room as needed.
• Provide directions, hotel information, and respond to guest inquiries.
• Coordinate with front desk and bell staff for timely service.
• Maintain cleanliness and organization of bell desk and storage areas.
• Handle guest requests such as transportation or delivering packages.
• Report lost or damaged luggage to the appropriate department.
• Uphold hotel policies, procedures, and safety standards.

Responsibilities

• Greet and assist guests upon arrival and departure.
• Park and retrieve vehicles while delivering excellent customer service.
• Open/close car doors and assist with luggage and belongings.
• Direct traffic in the parking area and help guests enter/exit the lot.
• Coordinate with front desk to ensure timely valet service.
• Label and track keys to ensure proper return to guests.
• Maintain organization of luggage storage areas and records.
• Respond to guest inquiries and transportation needs as required.

Skills

Guest service

Communication

Driving

Luggage handling

Problem solving

Teamwork

Flexibility

Attention to detail

Safety awareness

Job description

Island Hospitality is seeking a Full-Time Valet/Luggage Attendant in Fort Lauderdale. You will be the first point of contact for guests, parking and retrieving vehicles while providing superb service.

The role requires flexibility to work weekends/holidays and a valid driver’s license, with a strong emphasis on guest satisfaction. Responsibilities include luggage handling, coordinating with front desk, and maintaining clean, organized bell desk and storage areas.