Full-Time Urgent Care Front Desk Specialist

ExpressCare Urgent Centers; Brooklyn Park (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

SSL

Premium pay holidays

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

ExpressCare Urgent Centers in Brooklyn Park, MD is seeking a Full-Time Medical Receptionist to greet patients, verify demographics and insurance, and manage EMR entries. The role includes handling calls, payments, and office coordination to ensure a smooth patient experience.

Ideal candidates have at least one year in customer service, prefer medical settings, and can work long shifts with flexibility on weekends and holidays.

Qualifications

• High School Diploma or equivalent.
• Minimum of one year of customer service experience, preferably in a medical setting.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.

Responsibilities

• Greet and register patients; verify demographics and insurance in EMR.
• Answer calls, record messages, and re-direct as needed.
• Process patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, welcoming waiting area.

Skills

Customer service

Effective communication

Professionalism

Medical office software

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

ExpressCare Urgent Centers in Brooklyn Park, MD is seeking a Full-Time Medical Receptionist to greet patients, verify demographics and insurance, and manage EMR entries. The role includes handling calls, payments, and office coordination to ensure a smooth patient experience.

Ideal candidates have at least one year in customer service, prefer medical settings, and can work long shifts with flexibility on weekends and holidays.