Full-Time Uniqlo Retail Associate - SOHO

fastretailing; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Fast Retailing in New York seeks a Sales Associate to deliver exceptional customer service, assess needs, and guide purchases with in-depth product information. You will close sales while upholding brand standards and contributing to a welcoming store environment.

You will also assist with stock, operate as cashier when needed, and participate in training to maintain service quality and brand integrity in a busy retail setting.

Qualifications

• High school diploma or GED required.
• Strong communication skills for customer interactions.
• Ability to calculate discounts and percentages accurately.
• Flexible availability including weeknights and weekends.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness).
• Meet customer needs using UNIQLO service standard and six phrases.
• Be knowledgeable about fitting room standards and assist.
• Act as cashier when required following cashier protocol.
• Process shipments and ensure merchandise is on floor in full size run.
• Assist management to identify and resolve store issues.
• Provide product and brand knowledge to customers.
• Follow company policy and notify management of infractions.
• Assist with special projects as assigned by management.

Skills

Strong communication skills

Ability to calculate figures

Flexible schedule availability

Education

High School Diploma or GED

Job description

Position Overview:

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Job Requirements :

• Must be at least 18 years old.
• High School Diploma or GED
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including weeknight evenings and weekends.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Full-Time Schedule Requirements :

• Average 32 or more hours per week based on business seasonality (Peak season: September - December).
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., "not available before 3:00 p.m.")
• Full-time employees are permitted only two (2) days off per week.
• All full-time employees must be available for a minimum of a 5-day workweek.

Starting Salary : $18.50/ hour

The offered salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Career Advancement Opportunities:

We offer competitive compensation for sales associates starting at $18.50 along with a clear path to promotion opportunities every 3 months based on individual performance!

Career advancement opportunities for driven team members who consistently deliver strong results.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.