Full-Time Teller — Newark Downtown

Park National Bank; Newark (OH); On-site; USD 29,000 - 37,000; Full time

Job summary

Park National Bank’s Newark Downtown Office is hiring a Teller to deliver friendly, accurate service in a busy branch. You will handle transactions, resolve customer inquiries, and refer products to specialists as needed.

We require a High School Diploma or Equivalent and 0–2 years of cash handling or customer service experience. The role is full-time, with Monday–Friday hours and some Saturdays; physical requirements apply.

Qualifications

• High School Diploma or Equivalent required.
• 0-2 years prior cash handling, sales, or customer service experience preferred.

Responsibilities

• Serve customers promptly and professionally according to Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures.
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts.
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs.
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations.
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned

Skills

Interpersonal/Customer Service

Communication

Follow directions

Adaptability

Basic Computer Skills

Organizational Skills

Multitasking

Team Player

Active listening

Education

High School Diploma or Equivalent

Job description

Park National Bank’s Newark Downtown Office is hiring a Teller to deliver friendly, accurate service in a busy branch. You will handle transactions, resolve customer inquiries, and refer products to specialists as needed.

We require a High School Diploma or Equivalent and 0–2 years of cash handling or customer service experience. The role is full-time, with Monday–Friday hours and some Saturdays; physical requirements apply.