Full-Time Teller: Elevate Customer Experience & Banking

PNC

Daphne (AL)

On-site

USD 30,000 - 36,000

Full time

5 days ago
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Benefits offered by this job

Medical coverage
Dental & Vision
Life insurance
Disability protection
401(k) with match
Educational assistance
Paid time off

Job summary

PNC in Daphne, AL is seeking a Full-Time Teller to deliver a personalized customer experience, process transactions, educate customers on available banking options, and refer opportunities to the branch team to deepen relationships.

You will engage customers in-branch, promote digital tools, support daily operations with accuracy, and uphold risk, policy, and service standards in a fast-paced retail banking environment.

Qualifications

  • No university degree required.
  • Relevant customer service experience preferred.
  • Ability to educate customers on banking options.

Responsibilities

  • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
  • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Applies product and procedural knowledge to solve customer's problems.
  • Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Customer Service
Communication
Sales
Attention to Detail
Problem Solving

Education

No Degree

Job description

PNC in Daphne, AL is seeking a Full-Time Teller to deliver a personalized customer experience, process transactions, educate customers on available banking options, and refer opportunities to the branch team to deepen relationships.

You will engage customers in-branch, promote digital tools, support daily operations with accuracy, and uphold risk, policy, and service standards in a fast-paced retail banking environment.

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