Full-Time Teller: Elevate Customer Banking Experience

PNC; Town of Carmel (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

Life insurance

Disability protection

401(k) match

Dependent care

Backup care

Education assistance

Wellness program

Job summary

PNC is seeking a Full Time Teller at our Plaza on 8th branch in Bethlehem, PA. The role focuses on delivering a tailored customer experience, educating customers on financial options, and identifying banking opportunities during interactions.

You will help drive loyalty and share of wallet while following all policies and procedures. The position is in-office with emphasis on accurate daily operations, customer-focused service, and collaboration with branch staff to meet financial needs.

Qualifications

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller at our Plaza on 8th branch in Bethlehem, PA. The role focuses on delivering a tailored customer experience, educating customers on financial options, and identifying banking opportunities during interactions.

You will help drive loyalty and share of wallet while following all policies and procedures. The position is in-office with emphasis on accurate daily operations, customer-focused service, and collaboration with branch staff to meet financial needs.