Part-Time Teller: Elevate Customer Banking Experience

Fairygodboss

Ephrata (Lancaster County)

On-site

USD 17,000 - 22,000

Part time

13 days ago
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Benefits offered by this job

Medical coverage
Dental & Vision
401(k) with match
Pension & stock plans
Parental leave
Paid holidays

Job summary

PNC is seeking a Part Time Teller for the Ephrata, PA branch. Based in an in-office setting, you will deliver a friendly customer experience, process teller transactions, educate customers on options, and refer banking opportunities to branch staff.

Strong customer service skills and the ability to identify opportunities are valued, with a focus on balancing risk and providing accurate, efficient service in a busy branch environment.

Qualifications

  • Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
  • Prior experience is not required.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

  • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Educates customers on alternatives available for their financial interactions and refers opportunities to branch staff.
  • Performs lobby engagement activities to connect with customers and position PNC products.
  • Applies product and procedural knowledge to solve customer’s problems.
  • Adheres to policies and procedures, ensuring teller and branch operations are completed accurately.

Skills

Accountability
Banking
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

No Degree

Job description

PNC is seeking a Part Time Teller for the Ephrata, PA branch. Based in an in-office setting, you will deliver a friendly customer experience, process teller transactions, educate customers on options, and refer banking opportunities to branch staff.

Strong customer service skills and the ability to identify opportunities are valued, with a focus on balancing risk and providing accurate, efficient service in a busy branch environment.

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