Full-Time Teller: Elevate Customer Banking Experience

PNC

Lansing (MI)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Medical and dental coverage

401(k) with company match

Paid time off

Job summary

PNC is seeking a Full Time Teller in Lansing, MI within its Retail Banking organization. The role focuses on delivering a superior customer experience, educating clients on financial options, and identifying opportunities to refer customers to branch staff.

You will support daily teller operations and leverage technology to assist customers. The position emphasizes in-office collaboration, policy adherence, and building customer loyalty; branch hours may vary by location, and this role does not

Qualifications

No degree required; prior experience not required for entry level.
Customer-focused approach and ability to educate customers on financial options.
Ability to identify opportunities during customer interactions and referrals.

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
Educates customers on options for managing financial transactions and leveraging technology.
Applies product and procedural knowledge to solve customer problems.
Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.