Full-Time Teller

WaterStone Bank; Wauwatosa (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking bank as a Teller where you will play a key role in processing transactions and building customer relationships. This position emphasizes superior customer service and compliance with banking regulations. You will have the opportunity to promote various bank products and services while ensuring a seamless banking experience for customers. With outstanding benefits including medical, dental, and vision insurance, a 401(k) matching plan, and an employee stock ownership plan, this role offers a supportive environment for your career growth. If you are passionate about customer service and looking to make a positive impact, this is the perfect opportunity for you.

Benefits

Outstanding Medical, Dental, and Vision Insurance

401(k) matching

Employee Stock Ownership Plan

Paid Time Off

Paid Holidays

Flexible Spending Account

Qualifications

• 6 months of cash handling and/or customer service experience required.
• Preferred 2-4 years in cash handling or customer service.

Responsibilities

• Process customer transactions accurately and with integrity.
• Build and maintain customer relationships and promote bank products.

Skills

Cash Handling

Customer Service

Transaction Processing

Regulatory Compliance

Education

High School Diploma or GED

Job description

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the Retail Banking expectations by maintaining customer relationships, providing superior customer service, and referring bank products and services when beneficial and appropriate.

Duties and responsibilities for Teller position:

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Build and maintain customer relationships by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e., Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services) for further assistance with bank products and services.
• Provide an unparalleled customer experience as set forth in WSB’s Mission.
• Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Other duties as assigned.

Qualifications for Teller position:

Experience

• Required – 6 months of cash handling and/or customer service experience
• Preferred – 2–4 years cash handling and/or customer service experience

Education

• Required – High School diploma or general education degree (GED)
• Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Benefits for Full-Time Position:

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.