Full-Time Teller: Wauwatosa Branch

UW Credit Union; Wauwatosa (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established financial institution is seeking a Full-Time Teller to join their Wauwatosa branch. This role is perfect for individuals passionate about providing exceptional customer service and making a positive impact in the community. As a Teller, you will be responsible for assisting members with transactions, building relationships, and ensuring a welcoming environment. Join a workplace recognized for its commitment to employee satisfaction and a culture that values diversity and inclusion. If you are eager to learn and thrive in a collaborative setting, this opportunity is for you.

Benefits

21.5+ days annual paid time off

2 weeks paid caregiver leave

2.5 weeks paid new child parental leave

2 days paid volunteer time

11 paid holidays

401k company match

Variable bonus reward

Competitive Medical, Dental and Vision plans

Employee Assistance Program

Qualifications

• 1 year of prior experience in customer service.
• Confidence with cash handling and transactions.

Responsibilities

• Welcome and assist members at the Wauwatosa branch.
• Ensure accurate handling of member requests at the Teller line.
• Build relationships with members and understand their needs.

Skills

Customer Service

Cash Handling

Interpersonal Skills

Problem Solving

Education

High School Diploma or equivalent

Tools

Computers

Mobile Devices

Job description

Full-Time Teller: Wauwatosa Branch

ID

2025-5770

Location : City

Wauwatosa

Category

Teller

FTE

1

Schedule

40 hours per week: availability Monday-Friday 8:00am-6:00pm (& 8:00am on Wednesday for team updates) & 6 Saturdays per quarter 8:30am-1:30pm

Salary Grade

5

Min

USD $19.00/Hr.

Overview

Looking for a Full-Time job where you can come to work each day excited about what you do? UW Credit Union's Wauwatosa branch is hiring a Full-Time Teller and we want YOU to apply!

As a Full-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Do you enjoy building connections with people? Are you skilled at thinking creatively to solve problems? Are you looking to work in a welcoming environment that promotes ongoing learning? If so, we welcome your application.

Why work for UW Credit Union?

Join one of Wisconsin's premier financial institutions, a 2025 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:

21.5+ days annual paid time off
• 2 weeks paid caregiver leave
• 2.5 weeks paid new child parental leave
• 2 days paid volunteer time
• 11 paid holidays (includes your birthday!)
• 401k company match of up to 5%, plus approximately 4% discretionary match
• Variable bonus reward
• Competitive Medical, Dental and Vision plans, including domestic partner eligibility
• Employee Assistance Program
• And more!

Responsibilities

A Day in the Life of a Teller

Each day will be a different adventure. Below is a snapshot of what your day could look like:

• Welcome and assist members at the Wauwatosa branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Qualifications

• High School Diploma or equivalent.
• 1 year of prior experience in customer service.
• Confidence with cash handling and transactions.
• Proven ability to interact effectively with customers from diverse age groups and backgrounds.
• Strong interpersonal and professional skills.
• Collaborative team player who is also comfortable working independently in a self-directed environment.
• Comfortable using computers and mobile devices.
• Skilled in resolving issues and demonstrating empathy when needed.

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

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