Full-time Teller

WaterStone Bank; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

WaterStone Bank is seeking a Full-time Teller to effectively process transactions and provide superior customer service while adhering to policies. Applicants should have cash handling experience and a high school diploma. The role supports bank sales and customer relationship management in a dynamic environment.

Benefits

Outstanding Medical, Dental, and Vision Insurance

401(k) matching

Employee Stock Ownership Plan

Paid Time off

Paid Holidays

Flexible Spending Account

Qualifications

• 6 months of cash handling or customer service experience required.
• Preferred: 2-4 years of cash handling or customer service experience.

Responsibilities

• Process customer transactions accurately with a high level of integrity.
• Support the sales process by identifying customer needs and promoting offers.
• Build customer relationships by providing excellent service.

Skills

Cash handling

Customer service

Integrity

Education

High School diploma or GED

Job description

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Description

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

Job Details

Description

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

Duties And Responsibilities

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB’s Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.
  
  

Qualifications

Experience

• Required – 6 months of cash handling and/or customer service experience
• Preferred – 2-4 years cash handling and/or customer service experience
  
  

Education

• Required – High School diploma or general education degree (GED)
• Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience
  
  

Benefits For Full-Time Position

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• And so much more!
  
  

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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