Full Time Travel Team Teller - Virginia Beach Region

TowneBank; Suffolk (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading bank is seeking a full-time Travel Team Member Service Representative to support various locations. This role entails handling monetary transactions, providing excellent customer service, and ensuring the smooth operation of teller services while embracing community values. Ideal candidates possess previous bank teller experience and strong teamwork abilities.

Qualifications

• At least one year of bank teller experience.
• Ability to deliver excellent member service.
• Flexibility to learn new systems and processes.

Responsibilities

• Handle monetary transactions and enter data into bank software.
• Verify checks and cash, and examine documents.
• Balance cash drawer daily and promote bank products.

Skills

Customer Service

Basic Computer Skills

Teamwork

Punctuality

Listening Skills

Job description

Full Time Travel Team Teller - Virginia Beach Region

Job Category: Clerical Office/Admin

Requisition Number: FULLT007020

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• Posted: May 1, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Description

TowneBank has a culture that:

• Provides excellent service to members, aiming for a reasonable return for shareholders, a bright future for bankers, and community well-being.
• Embraces hometown banking, with active volunteers among staff and directors supporting local organizations.

Primary Purpose:

Seeking a Travel Team Member Service Representative to travel between TowneBank offices, fill in for vacancies, welcome members, and handle transactions efficiently, ensuring smooth teller operations.

As a Member Service Representative, you will:

• Handle monetary transactions, enter data into bank software, and provide receipts.
• Verify checks and cash, examine documents for essential elements.
• Review and override transactions as needed.
• Follow security guidelines daily.
• Stay updated on check cashing policies, procedures, and federal laws.
• Review member accounts for transaction decisions.
• Balance cash drawer daily.
• Promote bank products and services.
• Provide excellent service in person, on the phone, or via email.
• Maintain professional appearance and behavior.
• Perform additional duties like balancing ATMs, ordering supplies, and settling accounts.
• Obey all applicable AML laws, rules, and regulations.

Minimum required skills and competencies:

• At least one year of bank teller experience with a single employer.
• Proven ability to deliver excellent member service.
• Basic computer skills including Outlook, Excel, Word, and bank software.
• Flexibility to learn new systems and processes.
• Ability to balance cash drawer daily.
• Accurate and timely monetary transaction processing.
• Teamwork, punctuality, dependability.
• Good listening skills and positive resolution of member issues.
• Ability to multi-task and learn new products.

Physical requirements:

• Sedentary activities of an administrative nature.
• Vision, hearing, speech, manual dexterity sufficient for work tasks.
• Sitting, standing, stooping, bending, occasional lifting up to 25 pounds, exerting up to 50 pounds of force, and eyestrain.
• No substantial exposure to adverse environmental conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer complies with federal employment laws and provides the "Know Your Rights" notice from the Department of Labor.