Full-Time Teller

Telhio Credit Union; Grove City (OH); On-site; USD 37,000 - 44,000; Full time

Job summary

Telhio Credit Union is seeking a Full-Time Teller to provide exceptional service to members. The role requires processing transactions, cross-selling products, and maintaining member confidentiality. Candidates should possess a strong customer service background and be able to work in a fast-paced environment.

Benefits

Competitive pay

Opportunity to earn incentive pay

Medical plan options

Dental, vision, life, and disability insurance

6% matching 401(k) plan

Generous paid holiday and vacation schedule

Qualifications

• Must have previous customer service and cash handling experience.
• Strong communication and organizational skills required.
• Ability to operate standard office machines.

Responsibilities

• Process all member and non-member transactions accurately and efficiently.
• Inform members about products, services, and current promotions.
• Balance cash drawers accurately.

Skills

Customer Service

Cash Handling

Communication

Organizational Skills

Teamwork

Computer Skills

Education

High School Graduate or G.E.D.

Tools

Standard Office Machines

Job description

Join to apply for the Full-Time Teller role at Telhio Credit Union

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Join to apply for the Full-Time Teller role at Telhio Credit Union

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. Telhio’s mission is to be a trusted financial partner, committed to serving our community with integrity, care and commitment. Every interaction with our members is guided by these core values. We foster a culture of accountability, respect, and inclusivity—embracing diverse perspectives and actions to strengthen our organization, Board of Directors, staff, and membership.

Position Summary:

The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive-through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 2pm (40 hours/week).

Responsibilities:

• Process all member and non-member transactions accurately and efficiently (i.e. cash withdraws, deposits, loan payments)
• Inform Members about products, services, and current promotions.
• Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
• Refer members to Relationship Bankers and Senior Bankers for further discovery sessions Establish and maintain strong relationships with members, providing exceptional service and financial guidance.
• Maintains member confidence and protects credit union operations by keeping information confidential; cautioning others regarding potential breaches.
• Balance cash drawers accurately.
• Complies with credit union operations and security procedures by participating in all dual control functions.
• Witness and assist in audits as requested.
• Performs other tasks as requested by supervisors as they relate to the bank and its functions
• Perform positively in a team environment, working toward achieving branch performance goals
  
  
  

Qualifications:

• Must have previous customer service and cash handling experience
• Previous banking experience is a plus
• Effective communication skills (oral and written)
• Strong organizational skills to provide a high level of accuracy on all transactions
• Possess team "attitude" and professionalism at all times
• Strong computer/PC skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
• High School graduate or G.E.D.
• Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
  
  
  

What you will earn:

• Competitive pay
• Opportunity to earn incentive pay
• Benefits: several medical plan options, dental, free vision, free life and free disability insurance
• Additional financial incentive programs for employees enrolled in our insurance
• 6% matching and immediately vested 401(k) plan
• Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
• Opportunity for personal career growth, continued education and mentorship programs
• Volunteer opportunities impacting the local community
  
  
  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.

This is a Non-Collective Bargaining Unit

Telhio is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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