Full-time Teller, Crafton

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading banking institution is seeking a Full-time Teller for the Crafton location, responsible for providing exceptional customer service while managing financial transactions. This entry-level position offers opportunities for career growth and comes with a comprehensive benefits package including medical, dental, and 401(k) contributions.

Benefits

Comprehensive benefits package

401(k) with immediate vesting

Tuition reimbursement

Gym membership reimbursement

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.
• Strong customer service focus.

Responsibilities

• Process various financial transactions including deposits and withdrawals.
• Engage with customers to build relationships and provide assistance.
• Maintain security for cash flow and manage balancing records.

Skills

Customer Service

Multitasking

Arithmetic Skills

Computer Literacy

Education

High school diploma or GED

Job description

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Job Description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Job Description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education And Experience Requirements

• High school diploma OR GED required.
• Ability to travel as needed to training.
  
  

Essential Functions

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
  
  

Address 1

Crafton-Ingram Shopping Center

Address 2

45 Walsh Road

Employment Status

Full-time

FLSA

Non-Exempt

Schedule Information

This branch is open Monday - Thursday, 9:00 am - 5:00 pm, Friday, 9:00 am - 6:00 pm, and Saturday, 9:00 am - 1:00 pm.

Benefits Information

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

For more information, please visit http://www.dollar.bank/company/careers/benefits.

EEO Statement

Dollar Bank is an Equal Opportunity Employer.

Minority/Female/Veteran/Disabled

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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