Full-Time Surgical Coordinator for DC Ophthalmology Practice

Socket.dev; Washington (District of Columbia); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

AD&D insurance

401(k)

PTO and holidays

Career growth

Job summary

Socket.dev in Washington, DC is seeking an Ophthalmic Surgical Coordinator to manage pre-operative preparations and coordinate care, with occasional travel to Rockville. The role emphasizes patient education, scheduling, and liaison duties across the care team.

The OCS will educate patients on available resources, assist with financial counseling, and ensure smooth operation of surgical workflows. Rockville training will be provided, and a strong healthcare background is essential.

Qualifications

• 2–5 years in a healthcare setting required.
• 2+ years in surgical or scheduling coordination, ophthalmology preferred.
• Ability to work under pressure and meet deadlines.
• Strong communication and listening skills.
• Detail-oriented with good decision-making abilities.
• Excellent organizational and time-management abilities.
• Strong analytical skills.

Responsibilities

• Serve as main liaison among patient, practice, physicians, and facility throughout the surgical process.
• Comply with all procedures, policies, and regulations.
• Educate patients about resources and what to expect during visits.
• Handle patient communications via phone, email, and fax.
• Coordinate documentation and gather medical information for procedures.
• Perform other assigned tasks.

Skills

Surgical scheduling

Healthcare experience

Ophthalmology knowledge

Communication skills

Attention to detail

Time management

Organizational skills

Problem solving

Job description

Job Summary: We are seeking an Ophthalmic Surgical Coordinator (OCS) for our DC office, with the ability to travel to our Rockville office on occasion.

The OCS assists the patient with all pre-operative preparations to promote patient confidence in their medical care and make the surgical experience as smooth as possible. Acts as a liaison between the office, surgical facility, patient, primary care physician, or other medical offices. They will provide prospective vision correction surgery patients with education, counseling, and scheduling services. Services include all types of refractive lasers, IOL surgery, and other procedures, as well as technical expertise in testing for these procedures. Counseling and support will be provided via telephone and during clinic visits to prospective patients inquiring about vision correction surgery. This position is responsible for assessing patient needs, providing education and financial counseling, following up, and promoting the surgery division. Training will take place in our Rockville office.

Responsibilities

• Main conduit of information between the patient, the practice, primary care, and other physicians involved in the care of the patient, insurance carrier, and the surgical facility throughout the surgery process.
• Complies with all practice procedures and protocols. Complies with all State and Federal regulations.
• Educate patients about available resources and what to expect during their visit.
• Receives, responds to, and directs patient communications, including phone calls, emails, and faxes.
• Coordinates necessary documentation for surgical procedures and gathers needed medical information, such as records and ancillary tests, to assist in coordinating patient care.
• Perform other tasks as assigned.

Qualifications and Skills

• At least two to five years of work experience in a healthcare setting
• Two or more years of surgical or scheduling coordinator experience required (Ophthalmology preferred)
• Ability to work under pressure and complete assigned tasks under stressful situations
• Ability to communicate effectively with others and use good listening skills
• Ability to pay attention to details
• Ability to make decisions or take action to solve a problem or reach a goal
• Organizational skills and following a systematic method of performing a task
• Strong time management skills
• Strong analytical skills

Benefits

• Health insurance
• Dental Insurance
• Life Insurance
• Accidental Death & Dismemberment Insurance
• 401(K)
• PTO and holidays off
• Career growth and development