Full-Time Surgical Coordinator for DC Ophthalmology Practice

Visionary Ophthalmology; Washington (District of Columbia); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Job summary

Visionary Ophthalmology in Washington, DC, seeks an Ophthalmic Surgical Coordinator for our DC office, with occasional travel to the Rockville office. This full-time role involves coordinating all pre-operative steps and serving as a liaison among patients, the practice, and surgical facilities.

The position supports education, counseling, scheduling services, and financial discussions with prospective vision correction patients, involving refractive lasers, IOL surgery, and related testing.

Qualifications

• Two to five years of work experience in a healthcare setting.
• Two or more years of surgical or scheduling coordinator experience required (Ophthalmology preferred).
• Ability to communicate effectively with others and use good listening skills.
• Organizational skills and following a systematic method of performing a task.

Responsibilities

• Act as main conduit of information between patient, practice, primary care and surgical facility throughout the surgery process.
• Comply with all practice procedures and protocols and with State and Federal regulations.
• Educate patients about available resources and what to expect during their visit.
• Receive, respond to and direct patient communications, including calls, emails and faxes.
• Coordinate necessary documentation for surgical procedures and gather medical information to assist in coordinating patient care.
• Perform other tasks as assigned.

Skills

Healthcare experience

Scheduling coordination

Ophthalmology background

Communication skills

Attention to detail

Stress management

Organizational skills

Analytical skills

Teamwork

Problem solving

Job description

Full-Time Surgical Coordinator for DC Ophthalmology Practice

Full Time Washington, DC, US

Salary Range: $24.00 To $30.00 Hourly

Job Summary: We are seeking an Ophthalmic Surgical Coordinator (OCS) for our DC office, with the ability to travel to our Rockville office on occasion.

The OCS assists the patient with all pre-operative preparations to promote patient confidence in their medical care and make the surgical experience as smooth as possible. Acts as a liaison between the office, surgical facility, patient, primary care physician, or other medical offices. They will provide prospective vision correction surgery patients with education, counseling, and scheduling services. Services include all types of refractive lasers, IOL surgery, and other procedures, as well as technical expertise in testing for these procedures. Counseling and support will be provided via telephone and during clinic visits to prospective patients inquiring about vision correction surgery. This position is responsible for assessing patient needs, providing education and financial counseling, following up, and promoting the surgery division. Training will take place in our Rockville office.

Responsibilities

• Main conduit of information between the patient, the practice, primary care, and other physicians involved in the care of the patient, insurance carrier, and the surgical facility throughout the surgery process.
• Complies with all practice procedures and protocols. Complies with all State and Federal regulations.
• Educate patients about available resources and what to expect during their visit.
• Receives, responds to, and directs patient communications, including phone calls, emails, and faxes.
• Coordinates necessary documentation for surgical procedures and gathers needed medical information, such as records and ancillary tests, to assist in coordinating patient care.
• Perform other tasks as assigned.

Qualifications and Skills

• At least two to five years of work experience in a healthcare setting
• Two or more years of surgical or scheduling coordinator experience required (Ophthalmology preferred)
• Ability to work under pressure and complete assigned tasks under stressful situations
• Ability to communicate effectively with others and use good listening skills
• Ability to pay attention to details
• Ability to make decisions or take action to solve a problem or reach a goal
• Organizational skills and following a systematic method of performing a task
• Strong analytical skills
• Health insurance
• Life Insurance