Seasonal Client Associate - Bellevue, WA

TravisMathew Apparel; Bellevue (WA); On-site; USD 27,000 - 30,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote sales culture within the retail store. You will connect with in-store clients and develop a repeat client base, while maintaining knowledge of apparel each season.

There is a requirement to work non-traditional hours, including weekends and holidays, to support in-store events, CRM activity, and overall profitability in a collaborative team environment.

Qualifications

• Minimum 1-year experience in client services.
• Strong written and verbal communication.
• Ability to work weekends, evenings and holidays.

Responsibilities

• Maintain in-store sales and service experience to achieve sales goals.
• Connect with in-store clients and develop repeat clientele.
• Maintain product knowledge of apparel across seasons (fit, fabric, use).
• Participate in-store events, CRM activity, and promotions to drive repeat business.

Skills

Client service

Communication

POS experience

Time management

Education

1 year experience in client services

Tools

Microsoft Office

POS systems

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop and retain a following of repeat clients to drive individual sales goalsMaintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the lineParticipate in-store events, marketing initiatives and CRM activity to drive and reward repeat businessAdhere to client service standards and company policies and proceduresFoster a friendly, open and inviting environment for all in-store guestsFoster a work environment focused on teamwork and productivityMaintain store cleanliness and organization, including front of house and stock spaceundefinedTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)· Proficient in Microsoft Applications· Proficient in point-of-sale (POS) systems· Strong written and verbal communication skills· Ability to make decisions independently, or escalate when applicable· Ability to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCE· Minimum 1-year experience in a client services related capacityPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)· Work is performed in a retail environment / storeWalk, sit, stand, bend, reach and move continually during working hours19.60 - 20.58 - 21.55 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.TravisMathew is an Equal Employment Opportunity