Full Time Store Processing Supervisor(Line)

The Salvation Army USA Central Territory; South Lyon (MI); On-site; USD 29,000 - 32,000; Full time

Job summary

The Salvation Army USA Central Territory is hiring a Store Processing Supervisor in Michigan. You will oversee daily production tasks, lead a small team, and ensure quality products reach the sales floor while maintaining orderly workflows.

As a full-time role at 40 hours per week, you will train staff, monitor metrics, and coordinate with store management to meet production and sales goals while upholding safety and customer service standards.

Qualifications

• Experience in production/warehouse operations.
• Ability to lead a team and meet production goals.
• Familiar with quality control and safety procedures.

Responsibilities

• Direct and supervise daily production tasks and workspace upkeep.
• Train new team members on production processes.
• Perform quality inspections to ensure top products reach sales floor.
• Track production metrics and report at scheduled intervals.
• Support inventory control and product rotation.

Skills

Production experience

Team leadership

Quality control

Inventory management

Customer service

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $14.00

Status: Full Time, 40 hours a week

About the Role

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes

Operations & Quality Control

• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage

Customer & Team Relations

• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management