Full Time Store Manager

Littlefield Oil Company; Balch Addition (AR); On-site; USD 42,000 - 66,000; Full time

Job summary

Littlefield Oil Company is seeking a Store Manager to lead daily retail operations, greet customers, process transactions, and maintain a clean, organized store and checkout area.

You will supervise deli or cashier teams, schedule staff, train new employees, manage inventory, ensure pricing accuracy, and uphold safety standards while delivering exceptional customer service. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent preferred.
• Previous cashier or customer service experience preferred.
• Mathematical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Basic computer skills and familiarity with POS systems.
• Positive attitude and willingness to assist customers.
• Ability to stand for extended periods and lift/move up to 25+ pounds.
• Flexibility to work evenings, weekends and holidays as needed.
• Supervision and leadership to deli or cashier team members.

Responsibilities

• Greet customers in a friendly and professional manner.
• Process customer transactions accurately (cash, credit, debit).
• Ensure correct prices and discounts are applied.
• Provide information about products, promotions, and store policies.
• Handle inquiries and resolve issues promptly and courteously.
• Maintain a clean, organized checkout area and restock supplies.
• Monitor discrepancies or suspicious activity at the checkout.
• Collaborate with team members for smooth operations.
• Follow safety and security procedures to protect people and assets.
• Restock shelves, coolers, and displays; keep store neat and appealing.
• General store cleaning including service areas, restrooms, sales floor, and parking lot.
• Other duties as assigned.

Skills

Customer service

Cash handling

Leadership

Communication

POS familiarity

Inventory management

Team supervision

Problem solving

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Job description

We are seeking a reliable and customer-oriented individual to join our team as Store Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As a Store Manger, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. You will also be responsible for creating and maintaining a well-functioning, highly effective store team.

Duties and responsibilities:

• Greet customers in a friendly and professional manner.
• Efficiently and accurately process customer transactions, including cash, credit, and debit payments.
• Ensure that the correct prices and discounts are applied to each item.
• Provide information about products, promotions, and store policies to customers.
• Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner.
• Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies.
• Monitor and report any discrepancies or suspicious activities at the checkout.
• Collaborate with other team members to ensure the smooth and efficient operation of the store.
• Follow all safety and security procedures to protect customers, employees, and company assets.
• Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment.
• General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot.
• Other duties as assigned.

Qualifications for the job:

• High school diploma or equivalent preferred.
• Previous experience in a cashier or customer service role is preferred.
• Mathematical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Basic computer skills and familiarity with point-of-sale systems.
• Positive attitude and a willingness to assist customers.
• Ability to stand for extended periods and lift/move objects up to 25+/- pounds.
• Flexibility to work evenings, weekends, and holidays as needed.
• Supervision and Leadership:
• Provide guidance, support, and leadership to deli or cashier team members.
• Oversee daily operations and ensure team members adhere to company policies and procedures.
• Develop and implement an efficient employee schedule to ensure the operations of the store are first priority.
• Training and Development:
• Conduct training sessions for new team members, ensuring they are familiar with deli or cashier procedures.
• Provide ongoing coaching to enhance team members' skills and performance.
• Foster a positive and collaborative work environment.
• Inventory Management:
• Monitor and manage inventory levels for deli or cashier supplies.
• Place orders and restock items as needed.
• Conduct regular inventory checks to minimize shortages and waste.
• Quality Control:
• Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards.
• Monitor cashier transactions for accuracy and adherence to cash-handling policies.
• Customer Service Excellence:
• Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction.
• Lead by example in delivering exceptional customer service and fostering a positive customer experience.
• Cash Management:
• Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits.
• Conduct periodic cash audits to ensure accuracy and accountability.
• Process end-of-day paperwork and report on a timely manner to the corporate office.
• Communication:
• Communicate effectively with the Assistant Manager and team members, providing updates on tasks, goals, and changes in procedures.
• Collaborate with the Assistant Manager to maintain seamless operations.
• Respond to corporate, supervisory, and auditor emails in a timely manner.