Full-Time Store Associate - Customer Focus & Benefits

ALDI USA; Dayton (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA is seeking a store associate to merchandise and stock products, cashier, and maintain store cleanliness to ensure an exceptional shopping experience. You will collaborate with the ALDI team and uphold customer service standards in a fast-paced retail setting.

The role requires the ability to operate POS systems, follow policies, and support store management in achieving efficiency and loss-reduction goals.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Cashier experience

POS operations

Team player

Stocking & merchandising

Education

High School Diploma or equivalent

Job description

ALDI USA is seeking a store associate to merchandise and stock products, cashier, and maintain store cleanliness to ensure an exceptional shopping experience. You will collaborate with the ALDI team and uphold customer service standards in a fast-paced retail setting.

The role requires the ability to operate POS systems, follow policies, and support store management in achieving efficiency and loss-reduction goals.