Full Time SOC - Grave Shift Union Site

Allied Universal; Santa Clara (CA); Presencial; USD 29.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart Tools

Career Growth

Retirement Savings Plan

Medical, Dental, Vision Insurance

Disability Insurance (Short/Long Term)

AD&D Insurance

Perks Program discounts

Descripción de la vacante

Allied Universal, a leading security and facility services company in North America, seeks a Full Time Dispatcher for Santa Clara, CA. The role involves monitoring alarms, coordinating responses, and maintaining logs to support safe, efficient operations.

Qualified candidates have at least 2 years in security, familiarity with access control, and strong customer service skills. A high school diploma or equivalent is required and a background check will be conducted.

Formación

• At least 2 years of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsabilidades

• Provide customer service to tenants, visitors, contractors, and/or vendors at a commercial real estate location by following site-specific procedures and security policies.
• Monitor dispatch communications, alarms, access-control activity, and service requests; relay information promptly to relevant personnel.
• Respond to incidents and emergencies in a calm, problem-solving manner per escalation procedures.
• Maintain accurate dispatch logs, incident records, and shift activity reports; communicate with on-site personnel and management.
• Conduct regular and random patrols of the property, building areas, and perimeter as assigned.

Conocimientos

Security experience

Customer service

Access control

Badge experience

Computer/tablet literacy

Educación

High school diploma or equivalent

Herramientas

Alarm panel

Descripción del empleo

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Full Time SOC - Grave Shift Union Sitein Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatcher at a commercial real estate location, you will monitor alarm and access-control activity, coordinate responses to security-related incidents, and communicate clearly with site personnel, visitors, and emergency services. You will help maintain accurate records, support a welcoming environment, and use technology to keep operations moving smoothly. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $25.40 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or vendors at a commercial real estate location by carrying out site-specific procedures and security-related policies.
• Monitor dispatch communications, alarms, access-control activity, and/or service requests; prioritize and relay information to appropriate personnel in a timely manner.
• Respond to incidents, critical situations, and emergency-related calls in a calm, problem-solving manner, following established escalation and notification procedures.
• Maintain accurate dispatch logs, incident records, and shift activity reports while communicating clearly with on-site personnel and management.
• Conduct regular and random patrols of the property, building areas, and perimeter as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.