Full-Time Smart Home Technician – Norfolk

Nrg Bluewater Wind; Norfolk (VA); Hybrid; USD 35,000 - 65,000; Full time

Job summary

NRG Energy is hiring for field service roles focused on installing and servicing smart home technology in customer homes. You will train on industry-leading products and aim to convert service visits into sales opportunities while maintaining strong customer relationships.

Applicants should have a sales mindset, integrity, and basic technical aptitude for installations. A valid driver’s license and reliable transportation are required, with a 20-mile live radius from the city.”

Qualifications

• We hire for attitude and train for skill; experience in retail, B2C sales, insurance, or service-based sales is a plus.
• Ability to act with integrity while building rapport with diverse customers.
• Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Must have a valid driver’s license, good driving record, reliable transportation; live within 20 miles of the city.

Responsibilities

• Install, service, and troubleshoot smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Leverage service and installation appointments into leads and revenue.
• Control your own income by offering opportunities for customers to purchase additional products and services.

Skills

Sales mindset

Customer service

Technical aptitude

Tools

Cable/satellite install

Construction

Solar

Job description

NRG Energy is hiring for field service roles focused on installing and servicing smart home technology in customer homes. You will train on industry-leading products and aim to convert service visits into sales opportunities while maintaining strong customer relationships.

Applicants should have a sales mindset, integrity, and basic technical aptitude for installations. A valid driver’s license and reliable transportation are required, with a 20-mile live radius from the city.”