Full Time Shift Leader

Vitality Bowls Buford; Grand Rapids (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A popular healthy food establishment seeks a passionate Shift Leader to manage team operations and ensure excellent customer experiences. The ideal candidate will have strong leadership skills, be food certified, and possess a positive attitude to help foster a friendly working environment.

Qualifications

• Food certified.
• Basic computer skills and handling of POS systems.
• Positive attitude and teamwork orientation.

Responsibilities

• Lead team and ensure customer satisfaction.
• Attend management meetings and assist with staff evaluations.
• Communicate with management about inventory and employee performance.

Skills

Customer Service

Leadership

Communication

Time Management

Education

Food Certification

Job description

We are looking for great people who are friendly, outgoing, super passionate about healthy eating. We offer a great working environment and awesome menu of fantastic tasting healthy food. As the shift leader, you are an essential part of our team operations and providing a great experience for both staff and customers.

Job Description:

• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Attend Management Meetings and assist with interviews, evaluations, and training
• Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
• Communicate with managers/owners about the status of inventory
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Check daily petty cash and go to the bank for change if needed, restock the register nightly
• Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
• Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others