Full-Time Service Manager - 455 Seaside

Chedraui USA; Seaside (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Chedraui USA is seeking an experienced Full-Time Service Manager for the Seaside store located at 1560 Canyon Del Rey Blvd, Seaside, California. This role reports to the Store Manager and oversees customer service standards, front-end operations, and basic store bookkeeping.

Responsibilities include assisting customers, informing associates of updates, monitoring service levels, operating the cash register, stocking merchandise, and setting up promotional displays.

Qualifications

• 1-3 years related experience and/or training; or equivalent combination of education and experience.
• Retail Management Certificate is desirable.

Responsibilities

• Assist customers with store and product information (FAN Customer Service).
• Communicate bulletin information to associates to ensure updates are shared.
• Monitor the front end to ensure service standards and procedures are followed.
• Operate a cash register and review price changes, promotions, and bulletins.
• Maintain store sections, stock merchandise, review invoices, and set up displays.
• Perform basic bookkeeping and end-of-day checkout activities.

Skills

Customer service

Front end management

Bookkeeping

Cashier operations

Merchandise stocking

Education

Retail Management Certificate

Tools

POS system / Cash register

Job description

We are searching for an experienced Full-Time Service Manager - 455 Seaside at
1560 Canyon Del Rey Blvd
Seaside, California, 93955
United States .

Primary Duties and Responsibilities:

This Full-Time Service Manager reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store’s break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties.

Specific duties include, but are not limited to:

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.

Specific duties include, but are not limited to:

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.

One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

We’re passionate about creating an inclusive workplace that promotes and respects diversity and equity.
We are committed to building inclusive teams, cultivate leaders and create a company that is the right fit for every person.
Diversity encourages our uniqueness, strengthens innovation, and connects us closer to our customers and the communities we serve.

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