Full-Time Sales Lead - Soma

Chico's; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Sales Lead to enhance customer experiences and drive sales in a dynamic retail environment. This role emphasizes building high-performing teams, fostering inclusivity, and ensuring operational excellence. With a focus on talent development and effective communication, the Sales Lead will play a key role in maximizing profitability while delivering exceptional service. If you are passionate about retail and have a knack for motivating others, this opportunity is perfect for you.

Qualifications

• 1+ year retail or sales management experience preferred.
• Must be 18 or older and adaptable to technology.

Responsibilities

• Drive results by overseeing operational activities and supervising sales associates.
• Motivate the team and promote inclusivity while maintaining customer relationships.

Skills

Communication Skills

Customer Service

Organizational Skills

Sales Techniques

Education

High School Diploma

Job description

POSITION OBJECTIVE:

The Sales Lead supports management in fostering a customer- and product-focused sales culture, emphasizing our values and principles in all store operations, including delivering excellent customer experiences and maximizing profitability.

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results: Establish clear expectations, oversee operational activities, supervise sales associates, maintain standards in merchandise handling and loss prevention, develop a high-performance sales team, and ensure team training and coaching.
2. Build High Performing Teams: Motivate and inspire the team, promote inclusivity, communicate effectively, seek personal development, and lead positive change.
3. Customer Experience: Promote MAPS principles, utilize sales techniques, build customer relationships, resolve concerns promptly, ensure efficient register operations, and maintain ongoing client communication.
4. Talent Development: Support training programs, interpret KPI reports, provide coaching, recognize employee performance, and ensure adherence to employment policies.

QUALIFICATIONS:

• High school diploma or equivalent
• 1+ year retail or sales management experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Adaptability to technology and store operations
• Strong organizational skills and multi-tasking ability
• Flexible schedule including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We welcome applications from all qualified individuals. Accommodation is available for applicants with disabilities. Chico's FAS, Inc. is an equal opportunity employer.