Full-time Sales Associate, South Coast Plaza -- Costa Mesa, CA

Capri Holdings Limited; Costa Mesa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Michael Kors is seeking a Full-time Sales Associate at South Coast Plaza in Costa Mesa, CA. You will engage clients in-store and virtually, uphold brand standards, and assist with inventory, shipping and receiving tasks. You will ensure excellent service, drive sales, and maintain back-of-house operations as needed.

The role emphasizes product knowledge, client relationships, and adherence to uniform and grooming standards, with attendance tracked via Ulti-Pro.

Qualifications

• Attendance / Reporting for Work (Ulti-Pro) – clocking in and out.
• Uniform and Grooming Standards.
• Provide prompt, attentive and knowledgeable assistance to all clients.
• Maintain high level of product knowledge.
• Cultivate and maintain excellent clientele relationships with follow up.

Responsibilities

• Represent the brand through client interactions in-store and virtually.
• Fulfill key-holder responsibilities (store opening/closing, cash handling).
• Maintain product knowledge and service standards at all times.
• Help clients make selections and assist in the try-on process.
• Maintain visual standards and manage inventory.
• Proactively identify opportunities to achieve financial targets and increase sales.

Job description

## Full-time Sales Associate, South Coast Plaza -- Costa Mesa, CA申请: Orange County Area: Full time: 发布于昨天: R\\_786630**Role and Responsibilities*** Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community* Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)* Maintain a high level of product knowledge* Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times + Sales standards + Cash wrap standards + Client book management + Inventory management + Customer and After Sales service* Help clients make selections and assist in the try-on process* Ensure compliance with all company policies, procedures and directives + Attendance / Reporting for Work (Ulti-Pro) – clocking in and out + Navigating through UltiPro Portal + Uniform and Grooming Standards + Lunch and Afternoon Breaks + Lockers + Organization at the workplace + Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests + End-of-Day Procedures (i.e. bag checks)* Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: + Phone calls and emails + Thank you letters + Shipping merchandise out-of-town* Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)* Proactively identify and pursue opportunities to achieve financial targets and increase sales* Assist with inventory and special projects as needed + Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks* Ensure visual standards are maintained at all times* Understand the terminology associated with Jimmy Choo shoes and accessories* Be proficient with the register system(s)* Merchandise product