Full-Time Sales Associate

LoveShackFancy; New York (NY); On-site; USD 37,000 - 65,000; Full time

Job summary

LoveShackFancy in New York City is seeking a stylish and friendly retail associate to deliver exceptional service and styling guidance in a fast-paced boutique environment. You will greet customers, curate looks, manage stock and merchandising, process sales at the POS, and assist with events and shipments to keep the store vibrant.

This role emphasizes teamwork, attentiveness, and a love for fashion, with opportunities to build client relationships and contribute to a memorable shopping

Responsibilities

• Greet and acknowledge all customers with courteous service.
• Style clients by suggesting LoveShackFancy looks that fit their needs and size.
• Pull sizes from stockroom and process transactions; assist online orders when unavailable in-store.
• Remove unwanted merchandise from fitting rooms and return items to the floor after sale.
• Send follow-up communications to clients after purchase.
• Maintain daily visual merchandising standards; ensure correct placement of merchandise.
• Assist with stock duties including shipments, markdowns, and transfers.
• Operate POS system for ringing up sales and maintaining the cash wrap area.
• Answer the phone and service clients’ needs.
• Support in-store and off-site events, including setup and breakdown.

Skills

Customer service

Styling clients

Visual merchandising

POS system

Event support

Job description

Key Responsibilities

Selling & Client Service

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.

Visual Merchandising

• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.

Operations

• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client’s needs.
• Help with events both in-store and off-site. To include setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.