Part-Time Keyholder

LoveShackFancy; Johns Island (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

LoveShackFancy seeks a sales associate for its Johns Island boutique to deliver exceptional client service, style guidance, and seamless in-store operations. You will assist customers, manage stock and fitting rooms, and help process purchases with a friendly, knowledgeable approach.

The role emphasizes maintaining visual standards, supporting stock duties, and participating in events to engage the brand's community. Prior retail experience a plus.

Responsibilities

• Greet and acknowledge all customers with courteous, knowledgeable service.
• Assist clients in styling in LoveShackFancy; pull sizes, prep fitting room, and process transactions.
• Remove unwanted merchandise from fitting rooms and return items to floor after sale.
• Send follow-up communication to clients after purchase and notify on new arrivals.

Skills

Customer service

Visual merchandising

Retail sales

Job description

About Loveshackfancy LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label- it's a shared lifestyle movement. Coveted collaborations include Victoria's Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

Key Responsibilities

Selling & Client Service

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy - suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.

Visual Merchandising

• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.

Operations

• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client's needs.
• Help with events both in-store and off-site. To include setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.