Part-Time Sales Assistant

Loveshackfancy-2; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

LoveShackFancy in New York City is seeking a client-service oriented team member to support selling and store operations. The role focuses on welcoming customers, assisting the sales team with transactions, and handling merchandise transfers with care.

In addition, you will uphold visual merchandising standards, manage stock duties, shipments, and event support within a dynamic, boutique setting. This is a hands-on, energetic position rooted in exceptional in-store service.

Qualifications

• Experience in customer service in a retail environment.
• Ability to assist sales team with transactions and stock transfers.
• Knowledge of maintaining visual merchandising standards on the floor.

Responsibilities

• Greet and assist customers with courteous service.
• Support sales team on transactions, including pulling, packing, and transfers of merchandise.
• Maintain and replenish fitting rooms, ensure merchandise is correctly displayed on the floor.
• Monitor daily visual merchandising standards and ensure all sizes/styles are represented on the floor.
• Assist with stock duties including shipments, markdowns, and transfers.
• Support store events and overall organization, including wrap desk upkeep and phone coverage.

Skills

Customer service

Merchandising

Stock management

POS system

Tools

POS system

Merchandising software

Job description

ABOUT LOVESHACKFANCY

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label-it’s a shared lifestyle movement. Coveted collaborations include Victoria's Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

Responsibilities:

Support Selling & Client Service (this is a non-selling role)

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Assist the sales team on transactions. To include pulling, packing and transferring of merchandise where needed. Running sizes and go backs between the sales floor and stockroom.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor.

Visual Merchandising

• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes, are on the floor.
• Assist with stock duties. To include shipments, markdowns and transfers.

Operations & Stock

• Follow all procedures in the POS system for assisting sales. This includes 100% client capture & checking availability of product.
• Keep wrap desk neat, organized and maintained with all supplies throughout the day.
• Answer the phone and direct calls to the appropriate person.
• Help with events both in store and off site. To include set up, breakdown and overall organization.
• Assist stock associate with tagging, organizing, and processing incoming shipment.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.