Full-Time Sales Associate

Country Club Plaza; Kansas City (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading fashion retailer in Kansas City seeks a passionate Sales Associate to deliver exceptional customer service and assist clients in finding their perfect styles. The role involves greeting customers, maintaining merchandise displays, and contributing to in-store events. Candidates should possess strong communication skills, a background in retail, and an eye for visual merchandising. This position provides an opportunity to thrive in a vibrant and community-driven environment.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to suggest styles and sizes to clients.
• Strong communication skills for client interaction.
• Maintain visual merchandising standards daily.
• Support stock tasks including shipments, markdowns, and transfers.

Responsibilities

• Greet and acknowledge all customers.
• Provide courteous and knowledgeable customer service.
• Ensure proper merchandising and stock maintenance.
• Follow procedures in the POS system.

Skills

Customer service

Sales

Visual merchandising

Job description

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage‑inspired aesthetic and cult‑like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community‑driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose‑colored world of whimsy and celebration.

KEY RESPONSIBILITIES

Selling & Client Service

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow‑up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.
• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.

Operations

• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client’s needs.
• Help with events both in‑store and off‑site. To include setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.