Full-Time Sales Associate

Loveshackfancy-2; Central Valley (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

LoveShackFancy is seeking a friendly Sales & Client Service Associate to greet customers, style clients, pull sizes from stock, complete transactions, and follow up after purchases in our New York store. You will maintain visual merchandising standards, assist with stock and events, answer phones, and help ensure the shop remains neat, organized, and welcoming for every guest.

This role is ideal for individuals who love fashion, enjoy fast-paced retail, and want to contribute to the brand’s

Qualifications

Responsibilities

• Greet and assist customers with styling and purchases.
• Maintain visual merchandising and stock flow.
• Process POS transactions and support store operations.

Job description

ABOUT LOVESHACKFANCY:

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label-it's a shared lifestyle movement. Coveted collaborations include Victoria's Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

KEY RESPONSIBILITIES:

Selling & Client Service

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.

Visual Merchandising

• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.

Operations

• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client's needs.
• Help with events both in-store and off-site. To include setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.