Full-Time Room Attendant - DoubleTree by Hilton Philadelphia Center City

Hilton Worldwide, Inc.; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Full-Time Room Attendant, where your passion for exceptional guest service will shine. In this role, you'll be responsible for maintaining the highest standards of cleanliness in guest rooms, ensuring every detail is attended to for an outstanding experience. You'll engage with guests, responding to their requests with a friendly and efficient approach, all while working in a supportive team environment. This is an exciting opportunity to be part of a company known for its innovation and commitment to quality, making a positive impact on guests' stays every day.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and communication skills are essential.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to guest requests in a timely and friendly manner.
• Perform deep cleaning tasks and maintain housekeeping supplies.

Skills

Hospitality

Integrity

Teamwork

Customer Focus

Adaptability

Job description

Job Description - Full-Time Room Attendant - DoubleTree by Hilton Philadelphia Center City (HOT0BCBW)

Job Number:

HOT0BCBW

Work Locations:

DoubleTree Philadelphia 237 S. Broad Street Philadelphia 19107-5686

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!