Full Time Room Attendant

Hilton Worldwide, Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Hilton recherche un Room Attendant pour rejoindre son équipe à Boston. Le candidat sera responsable du nettoyage des chambres et de la satisfaction des demandes des clients, tout en maintenant les normes les plus élevées. En tant que leader dans l'industrie hôtelière, Hilton valorise l'intégrité, le service exceptionnel et le travail d'équipe.

Qualifications

• Capacité à nettoyer et à maintenir les standards de propreté.
• Compétences en service à la clientèle.
• Capacité à travailler sous pression des délais.

Responsibilities

• Nettoyer les chambres des clients assignées.
• Répondre aux demandes spéciales des clients de manière efficace et amicale.
• Gérer le chariot de fournitures de ménage.

Skills

Hospitality

Integrity

Leadership

Teamwork

Quality

Dependability

Customer Focus

Adaptability

Job description

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!