Full-Time Retail Supervisor

Fjällräven; Palo Alto (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Fjällräven is seeking a Retail Supervisor in Palo Alto, CA. In this full-time role, you will partner with the Store Manager to enhance store performance, manage inventory, and foster a positive team culture. Join a brand committed to sustainability and exceptional customer service.

Benefits

401(k) with employer match

Paid Time Off

Medical, dental, vision insurance

Product discounts

Access to outdoor events

Qualifications

• Prior experience in customer service and a leadership role.
• Proven ability to lead by example and motivate others.
• Strong verbal and written communication skills.

Responsibilities

• Drive store performance and maintain organized operations.
• Oversee daily tasks and manage inventory.
• Support training and development of staff.

Skills

Customer Service

Leadership

Communication

Sustainability Awareness

Job description

1 day ago Be among the first 25 applicants

$19-$22 per hour

Full-Time Position (approx. 30-33 hours per week)

• 401(k) with employer match
• Paid Time Off
• Full-time Staff: Medical, dental, vision, critical illness, and accident insurance
• Product discounts and access to our outdoor events
• Sustainability focus
  
  

Location: Palo Alto, CA

Compensation: $19-$22 per hour

Full-Time Position (approx. 30-33 hours per week)

What We Offer

Click here to learn more about Fjällräven benefits like:

• 401(k) with employer match
• Paid Time Off
• Full-time Staff: Medical, dental, vision, critical illness, and accident insurance
• Product discounts and access to our outdoor events
• Sustainability focus
  
  

About The Role

As a Retail Supervisor, you’ll partner with the Store Manager to drive store performance and maintain an organized, efficient operation. You’ll take charge as a keyholder, overseeing daily tasks, managing inventory, and ensuring compliance with company policies. You’ll help cultivate a positive team culture by supporting the training and development of staff, all while fostering a welcoming, knowledgeable environment for our guests.

What You Will Do

• Lead by example to drive performance and exceed sales goals
• Serve as a keyholder, assisting with opening/closing procedures and store operations
• Support store staff development, training, and team-building
• Deliver exceptional customer service, helping guests connect with the right products
• Maintain high store standards in merchandising, stock levels, and cleanliness
• Promote sustainability initiatives and educate guests on Fjällräven's sustainability practices
  
  

Requirements For The Role

• Prior experience in customer service and a leadership role
• Proven ability to lead by example and motivate others to achieve goals
• Strong verbal and written communication skills
• Passion for outdoors and sustainability
  
  

About Us

Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than just a store; we’re a team of passionate outdoor enthusiasts dedicated to sharing knowledge, providing excellent service, and leading by example. Join us to make a difference while contributing to a mission-driven brand that cares about people and the planet.

How To Apply

Submit your brief online application today to be considered for this role. We look forward to learning more about you!

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Sporting Goods Manufacturing

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