Full-Time Retail Customer Experience Associate

The TJX Companies, Inc.; Portsmouth (NH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Portsmouth, NH to deliver exceptional customer service and maintain a well-organized store environment. You may be cross-trained across areas to support daily operations and contribute to a positive store culture.

Responsibilities include ringing transactions, promoting rewards programs, and upholding safety and merchandising standards while collaborating with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Model established customer experience practices with customers and team members.
• Promote credit and loyalty programs.
• Accurately ring customer purchases/returns and count change according to procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

The TJX Companies, Inc. is hiring at Marshalls in Portsmouth, NH to deliver exceptional customer service and maintain a well-organized store environment. You may be cross-trained across areas to support daily operations and contribute to a positive store culture.

Responsibilities include ringing transactions, promoting rewards programs, and upholding safety and merchandising standards while collaborating with peers and supervisors.