Full-Time Retail Associate: Customer Service & Merchandising

ALDI; Hamilton Township (OH); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI is seeking a full-time Store Associate in the United States for a role that emphasizes merchandising, stocking, cashier duties, and cleaning to maintain store standards. The position offers 30+ hours weekly with starting wage of $20.00 per hour and scheduled wage increases in Years 2–5.

Responsibilities include operating POS to process purchases, maintaining checkout efficiency, stocking shelves, and ensuring safety and loss-prevention practices.

Qualifications

• At least 18 years old; high school diploma or equivalent preferred.
• Prior retail experience preferred.
• Ability to provide prompt and courteous customer service.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Cashier / POS operation

Merchandising

Teamwork

Attention to detail

Basic arithmetic

Education

High school diploma or equivalent

Prior retail experience

Tools

POS system

Cash registers

Floor scrubber

Job description

ALDI is seeking a full-time Store Associate in the United States for a role that emphasizes merchandising, stocking, cashier duties, and cleaning to maintain store standards. The position offers 30+ hours weekly with starting wage of $20.00 per hour and scheduled wage increases in Years 2–5.

Responsibilities include operating POS to process purchases, maintaining checkout efficiency, stocking shelves, and ensuring safety and loss-prevention practices.