Full-Time Retail Associate — Customer Service & Merchandising

ALDI USA; Dubuque (IA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Job summary

ALDI USA in Dubuque, IA is seeking a Store Associate to stock, merchandise, cashier, and maintain store cleanliness while delivering friendly, efficient service. This full-time role averages 30+ hours per week and starts at $19.00 per hour, with scheduled increases through Year 5.

You will stock shelves, follow merchandising plans, manage curbside orders, and support safety and loss-prevention initiatives. Prior retail experience is appreciated.

Qualifications

• Prompt and courteous customer service.
• Operate POS system and cash handling.
• Interpret ALDI operating policies and procedures.
• Communicate effectively, verbally and in writing.
• Perform basic arithmetic operations.
• Follow instructions with attention to detail.
• Work independently or with others.
• Organize and prioritize tasks to maximize productivity.
• Maintain reliable attendance and meet availability.

Responsibilities

• Provide customer service and escalate concerns to management as needed.
• Inform management of loss due to outdated or damaged products.
• Use POS system to scan items and process purchases accurately.
• Adhere to cash policies and procedures.
• Open additional check lanes to ensure efficient checkout.
• Stock shelves and displays per merchandising planograms.
• Complete curbside pickup orders accurately and on time.
• Maintain zone and merchandising standards at all times.
• Assist management in achieving operational efficiency and loss goals.
• Follow safety policies and keep equipment in good working order.
• Adhere to inventory procedures and product handling guidelines.
• Perform general cleaning tasks to company standards.

Skills

Customer service

Cash handling

POS operation

Communication

Arithmetic

Attention to detail

Teamwork

Attendance

Education

High school diploma or equivalent preferred

18+ years old

Tools

POS system

Cash register

Pallet jacks

Cleaning equipment

Job description

ALDI USA in Dubuque, IA is seeking a Store Associate to stock, merchandise, cashier, and maintain store cleanliness while delivering friendly, efficient service. This full-time role averages 30+ hours per week and starts at $19.00 per hour, with scheduled increases through Year 5.

You will stock shelves, follow merchandising plans, manage curbside orders, and support safety and loss-prevention initiatives. Prior retail experience is appreciated.