Full Time Pet Care Specialist (Ballard)

ALL THE BEST PET CARE INC; Seattle (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Sales bonuses

Paid time off

Employee discounts

401(K) matching

Orca card

Medical/dental/vision insurance

Advancement opportunity

Job summary

All The Best Pet Care in Ballard, Seattle is hiring a full-time Pet Care Specialist who brings energy, empathy, and a love for animals. You will greet customers, share nutritional guidance, and help dog and cat owners find the right products.

This role emphasizes teamwork, reliable shifts (including evenings and weekends), and accurate POS transactions. Starting pay is $21.50/hour with opportunities for advancement, competitive benefits, and staff discounts.

Qualifications

• Prior retail or customer service experience is a plus.
• Good verbal and written communication skills.
• Ability to lift and carry up to 40 lbs and stand for several hours.

Responsibilities

• Provide a helpful customer-friendly environment and greet each customer.
• Educate customers about products and nutrition and make recommendations.
• Process sales transactions accurately at POS registers and online orders.
• Maintain store shelves, pricing, and stock levels; assist with merchandising.
• Collaborate with team to meet sales and store goals.

Skills

Customer service

Sales techniques

Teamwork

Communication skills

Basic computer skills

Ability to lift 40 lbs

Education

High School Diploma or GED

Tools

POS system

Job description

Would you like to work for a company whose mission is to improve the lives of dogs and cats? All The Best Pet Care has eighteen retail stores and a 40-year history of making little miracles happen by offering the best in food, treats, toys and supplements to help animals thrive.Each store is a neighborhood gathering place, celebrating every dog who comes to visit and offering the latest information about optimal nutrition for pets. Our highly trained staff tailors a solution for each customer's unique needs, with products focused on whole foods, local products, sustainable manufacturing, and corporate integrity.We are hiring full-time Pet Care Specialists for our Ballard location who have energy, enthusiasm, maturity, and great customer service skills. Starting pay is $21.50/hour with sales bonuses, paid time off, great employee discounts, 401(K) retirement plan with matching, free ORCA card, medical/dental/vision insurance and opportunity for advancement.Job requirements are:A sincere desire to help companion animalsPrior retail or customer service experience is a plusGood verbal and written communication skillsBasic computer and math computation skillsAbility to work with others as a teamAbility to lift and carry 40 lbs without strainAbility to stand continuously for 2 - 3 hours at a timeAbility to bend, stoop, kneel and reach upwardly or overheadAbility to comply with our non-smoking policy while on the premisesAvailable to work shifts to meet the needs of the store, including eveningsAvailable to work Friday, Saturday and Sunday**At this time, we are looking to fill only full-time positions with individuals 18 or over. We are not hiring minors or seasonal.**Pay range: $21.50 - $23.00 an hourJob DescriptionPET CARE SPECIALISTStatus: Non-exempt (Hourly)A Pet Care Specialist is a key team member who assists in meeting or exceeding sales goals by means of impeccable customer service and excellent store operations.Essential Job Functions:Customer Service Responsibilities:Provide a helpful customer-friendly environmentGreet each customer and “celebrate” any dog that comes inInteract with customers to assess their needs and desires. Interaction with customers should be professional and appropriate. Discussions should be focused on nutrition, animal care and product information. Personal conversations should be avoidedEducate customers about products and offer suggestions to meet their needsProcess sales transactions accurately at POS registers and online ordersProduct Knowledge and Education Responsibilities:Demonstrate comprehension and completion of all JRCsParticipate in scheduled classroom trainingsRead Product Training Sheets and complete associated quizzesKnow relevant features and benefits of current food brands and categoriesDemonstrate comprehension of basic cat and dog physiology and nutritionCommunicate information consistent with the All The Best philosophyUtilize knowledge of products and pet nutrition to make recommendationsTeam Member Responsibilities:Work well with others to achieve sales and operational goals and objectivesTake initiative to perform tasks that need to be done at slow times during the dayFollows directions from leadershipSupport other team members as neededHave a positive attitude and is willing and able to work at other stores and send help to stores as needed. Creates a positive guest worker experienceHave appropriate, work related conversations with team membersReceive feedback on job elements and implement in ongoing work activitiesArrive on time and ready to work for each scheduled shiftProvides advance notice of any absence in compliance with company policy of at least two hours notice. Notifies supervisor of any tardiness prior to each scheduled shiftStore Operations Responsibilities:Continually groom the retail floor, stocking shelves and displays as neededPerform stock maintenance as needed (pricing, rotating, damaged items, etc.)Perform store maintenance and cleaning (daily task sheet, recycling, etc.)Demonstrate comprehension of all participating manufacturer recycling programs, communicates relevant information to customers, and prepares returned packaging for pickupMaintain stock room in a clean organized fashionAccurately count out tills and balance cash drawersAccurately process discounts in POS systemAccurately process price adjustments in POS systemQualifications:A concern for the health and well-being of dogs and catsAptitude for basic customer service and sales techniquesA good eye for detailAbility to work as part of a teamExcellent communication skillsBasic computer skillsA high school diploma or GEDProfessional appearance and demeanorAbility to read, understand, and retain written informationAbility to lift 40 poundsAbility to work varied hours/days to meet the needs of the businessPhysical Capacity and Work Environment:Able to work in close proximity to dogs and catsAble to lift and carry up to 40 lbs. repeatedly, without strainAble to stand on feet continuously for several hoursRequires full range of motion:Reach and lift overheadBend, stoop, crawl, climbThis Pet Care Specialist Job Description reflects All the Best Pet Care’s best effort to describe the essential functions and essential qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.This job description is not intended to exclude an opportunity for modifications due to business demands or providing reasonable accommodation.This job description is not intended to be a contract.Other duties, responsibilities and activities may change or be assigned at any time with or without notice.