Full-Time Overnight Front Desk Concierge & Guest Experience

Planned Companies; Philadelphia (Philadelphia County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401K plan with match

Job summary

Planned Companies is seeking an Overnight Front Desk Associate in Philadelphia, PA. The Full Time schedule runs Tuesday-Saturday, 3pm-11pm, with a pay rate of $19.00 per hour.

As a Front Desk Associate, you will greet tenants, guests and vendors, coordinate reservations, plan on-site events, and help guests access local attractions while maintaining security and front-desk operations.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Job description

Planned Companies is seeking an Overnight Front Desk Associate in Philadelphia, PA. The Full Time schedule runs Tuesday-Saturday, 3pm-11pm, with a pay rate of $19.00 per hour.

As a Front Desk Associate, you will greet tenants, guests and vendors, coordinate reservations, plan on-site events, and help guests access local attractions while maintaining security and front-desk operations.